Privacy Policy

Effective October 31, 2026 · Applies to the Tiny Talk - Teach Your Baby to Sign app for iPhone and the Tiny Talk service it connects to, including its web pages.

1. Who we are

Tiny Talk is made by Scoop Systems, Inc. (“we”, “us”). We are responsible for the information described in this policy. You can reach us at support@scooplabs.ai; see Contact for our address.

2. What we collect

Tiny Talk helps you learn American Sign Language signs and use them with your baby. To do that it keeps what you enter in your account so it is safe if you lose your iPhone and so caregivers you invite see the same baby. We collect only the following. We use it to run the app for you, and the usage analytics in the last row to improve the app.

Some of this is health information: the hearing answer and whether your baby was born early. We use it only to show you the right guidance and to share it with the caregivers you invite, and we keep it out of our analytics. We don’t ask for, and the app can’t read, your iPhone’s location services, contacts, calendar, microphone, Apple Health data, or advertising identifier.

3. What stays on your iPhone

The app keeps a copy of your account’s records on your iPhone so it works without a connection, and sends changes to your account when it’s online. Some things never leave your iPhone:

• Your daily reminder time, the left-handed signing setting, and recent searches.
• Your sign-in session, which is kept in the iPhone’s Keychain.
• Anything the camera sees (see Camera).
• Milestone cards and cheat sheets. A milestone card describes the milestone you’re celebrating, such as your baby understanding, trying, or making a sign, saying a word, or putting two signs together. For baby milestones, you can include your baby’s name or use “Our baby”; parent milestones don’t include the baby’s name. Cards show the Tiny Talk mark, and the shared message includes an App Store link. If the picture can’t be made, the app shares the message alone. A cheat sheet says “Made with Tiny Talk” and shows the address of our free signs page with a QR code that opens it (see Our web pages). The app makes both on your iPhone. They leave it only when you send them through the iPhone’s share sheet, to the people and apps you choose, and Tiny Talk doesn’t receive a copy.

Sign pictures, guides, and plans come with the app and are updated from our server. Downloading them doesn’t send anything about you.

4. Signing in

Tiny Talk needs an account. After the first questions, the app asks you to sign in with Apple or with Google; there is no email and password option. Apple and Google run the sign-in screens, and their own privacy policies apply to that step: Apple’s Privacy Policy and Google’s Privacy Policy. Google’s sign-in software may use your IP address to help prevent fraud.

Apple or Google gives the app a signed token that says who you are. Our server checks it and stores the account details listed above. For Sign in with Apple we also keep a token from Apple so we can remove Tiny Talk from your Apple ID when you delete your account; we use it for nothing else. Your sign-in sessions are stored on our server only as one-way fingerprints, so they can’t be read back. We don’t connect an Apple account and a Google account to each other, even if they share an email address.

Each person can be signed in on up to 2 devices at a time, with or without Tiny Talk Plus, so one account can’t be passed around to get past the sharing limits below. Signing in again on a device you already use doesn’t take a second spot. If you sign in on a third device, the app shows your two devices so you can choose one to sign out, and then finishes signing you in. If it asks you to sign in again, repeat Sign in with Apple or Google. You can also sign a device out at any time in Profile → Your devices. The device signs out the next time it connects to our server and shows: “You were signed out of this iPhone from another device.” Its local records stay for the next sign-in with the same account. Signing in with a different account clears them first. For this, our server uses the random install ID and device details the app already sends (see What we collect), and keeps which install each sign-in belongs to, when it was last used, and when it was signed out from another device. Signing out frees the spot when our server receives the request. If you sign out offline, you can free it from another device or when signing in on a new one. Deleting your account removes all its device spots.

5. Sharing a baby with caregivers

You can invite a partner, grandparent, or nanny to share your baby. The app makes an 8-character invite code that works for 7 days, and you give it to them yourself; we don’t send emails or texts for you. Everyone who shares a baby sees that baby’s profile, its moments, plans, and milestones, who logged each moment, and the names of the other caregivers. They can add and edit the baby’s records too. Your practice, favorites, and lists stay yours.

Each baby can have up to 3 caregivers besides its owner, 4 people in all. Tiny Talk won’t make or accept an invite past that. If someone who shares your baby subscribes to Tiny Talk Plus, their subscription can cover you too; see Sharing Tiny Talk Plus.

The owner can remove a caregiver, and a caregiver can leave at any time. Their phones stop syncing that baby the next time they connect.

6. Ask Tiny Talk and Tiny Talk Plus

Tiny Talk Plus is a subscription, monthly or yearly, that unlocks the rest of Tiny Talk’s signs, plans, practice tools, and guides, and Ask Tiny Talk, an assistant that answers questions about baby sign language and using the app. The yearly plan can start with a 7-day free trial; the trial unlocks the signs, plans, practice tools, and guides, but not Ask Tiny Talk, which needs a paid subscription.

• Your messages. When you use Ask Tiny Talk, your question and up to three earlier exchanges go from our server to Google’s Vertex AI, which writes the reply. Our server doesn’t store or log what you type or the reply; it keeps only how many messages you sent and what they cost. Google doesn’t use them to train its models without our permission. If Google’s automated systems flag possible abuse, it may keep them for up to 90 days to investigate. Anything you type goes to Google this way, including details about your baby’s health, so share only what you’re comfortable sending.
• Limits. Each subscription allows up to 40 messages in a 5-hour window, which starts with the first message, and has a monthly limit too. Everyone the subscription covers shares those limits (see Sharing Tiny Talk Plus). The assistant may pause for everyone if its overall budget runs out.
• Answers can be wrong. Ask Tiny Talk is a computer program. It answers from Tiny Talk’s own signs and guides, but it can make mistakes, and it isn’t medical advice. For questions about your baby’s hearing, speech, or health, talk with your baby’s doctor.
• Buying Tiny Talk Plus. Apple sells the subscription and handles payment, renewal, cancellation, and refunds under its own terms; we never receive your card or payment details. When you subscribe, start a trial, or restore a purchase, the app sends our server the transaction Apple signed, and the purchase carries your Tiny Talk account ID so our server knows which account bought it. Apple also tells our server when the subscription renews, ends, or is refunded. Ask Tiny Talk needs a paid subscription, yours or one that covers you; free trials, other free offers, and Apple’s Family Sharing don’t unlock it.
• Sharing Tiny Talk Plus. One subscription covers the subscriber and up to 3 other people who share a baby with them. People are counted once across every baby the subscriber shares, earliest to join first, so a nanny who subscribes and shares two families’ babies still covers 4 people at most. The people it covers get Tiny Talk Plus while the subscription is active, including during a free trial, and can use Ask Tiny Talk while it is paid; their questions count toward the subscription’s limits. Our server tells their app only whether Plus and Ask Tiny Talk are shared with them, and until when; they never see the subscriber’s payment details. A person’s own subscription comes first: with their own paid subscription, they use their own Ask Tiny Talk limits. Otherwise, if more than one subscriber could cover them, Tiny Talk uses the earliest of them, by when they started sharing a baby, whose subscription allows it: an active subscription, including a free trial, for Tiny Talk Plus, and a paid one for Ask Tiny Talk. When the subscription ends or is refunded, or the subscriber leaves the baby, is removed, or deletes their account, the people it covered go back to the free part of Tiny Talk the next time their app checks, and everything they logged stays. This is Tiny Talk’s own sharing through a baby, separate from Apple’s Family Sharing. It uses only what our server already keeps, who shares which baby and the subscription records above; no new information leaves your iPhone.
• Cancelling. Cancel in the iPhone’s Settings app: tap your name, then Subscriptions. Deleting your Tiny Talk account doesn’t cancel the subscription with Apple.

7. Camera, photos, and reminders

• Practice mirror. The mirror shows your front camera on screen so you can check your signing, and counts the hands it sees on your iPhone. It never records, saves, or uploads anything from the camera, and the camera turns off when you close the mirror. Setting up Tiny Talk never uses the camera.
• Photos. Tiny Talk asks for photo library access only to save a cheat sheet or sign picture when you choose to save one. That permission only adds pictures; the app can’t see your photos.
• Reminders. Daily reminders are notifications your iPhone schedules for itself. We don’t send push notifications, and your reminder time stays on your iPhone.

8. Analytics, and no ads or tracking

We use PostHog, a product analytics service, to learn how families use Tiny Talk so we can improve it. The app sends PostHog:

• Steps you take: which setup screens you see; the goals you pick, except a goal about your baby’s speech; whether you tapped “I did it” after your first sign or skipped it, and whether you picked the right picture in the quick check; whether you allowed notifications; when the Tiny Talk Plus screen opens, what opened it (including the “Ready for new signs?” offer), and whether you bought Tiny Talk Plus before it closed; starting a free trial, buying Tiny Talk Plus (monthly or yearly), and how a restore turned out; starting a new plan week (the plan and week number); the kind of moment you log (for example, “baby tried”); inviting a caregiver; sharing a cheat sheet (how many signs it holds); tapping Share on a milestone card (only whether your baby’s name was on it; the app can’t tell whether you finished sharing); the app asking your iPhone to show Apple’s rating prompt, and whether that came after a baby-milestone celebration or a finished practice; finishing a getting-started step (logging a moment, a finished practice session, inviting a caregiver, or reading a guide) or hiding those steps; and whether you said yes when the app suggested inviting a caregiver. These carry no names, dates, notes, or which signs you logged.
• App events: when the app is installed, updated, opened, and closed.
• About your iPhone: its model, iOS version, the app version, language, time zone, and screen size.
• Approximate location: PostHog estimates your country, state, and city from the IP address your iPhone connects from, and keeps the estimate and the IP address with the events. The app never reads your iPhone’s location services.
• IDs: a random analytics ID the app makes, and, after you sign in, your Tiny Talk account ID, so your use on more than one iPhone counts as one person.

The app never sends PostHog what you type (names, notes, searches, invite codes, or Ask Tiny Talk messages), your baby’s birth date, your answers about hearing or being born early, a goal about your baby’s speech, which setup screens about hearing or development you saw, your email address, payment details, recordings of your screen, or anything from the camera. Signing out or deleting your account starts a new random analytics ID, so what you do afterwards isn’t linked to your account.

Ratings. Now and then the app asks your iPhone to show Apple’s prompt to rate Tiny Talk, after you close a baby-milestone celebration or finish a practice. Apple decides whether the prompt appears and handles any rating or review you leave. We don’t learn whether you saw the prompt or rated the app; we record only that the app asked, and why.

Our web pages. Our free signs page (/start), which the QR code on a cheat sheet opens, this policy, and the support page set no cookies, run no analytics, and load nothing from other companies. A visit is recorded only in our server’s request logs, described in How long we keep information. The free signs page links to the App Store, where Apple’s privacy policy applies.

Tiny Talk has no ads and no advertising, attribution, or crash-reporting software. We don’t track you across other companies’ apps or websites, we don’t use the advertising identifier, and we don’t sell or share personal information for advertising. If you’ve chosen in iOS Settings to share analytics with app developers, Apple may send us crash reports; Apple controls those, and they don’t contain your records.

9. Service providers

We share information only with these providers, with the caregivers you choose, when the law requires it, to protect the safety and rights of people or of Tiny Talk, or as part of a merger or sale of our business, in which case this policy still applies to it.

10. Where your information is kept and how it is protected

Our server, database, and database backups run on Google Cloud in the United States (Oregon); request logs are kept as described in How long we keep information. PostHog stores our analytics in the United States. The app talks to our server and to PostHog only over encrypted connections (HTTPS), and Google Cloud encrypts the database and its backups at rest. Our server sends Ask Tiny Talk messages to Google’s Vertex AI over encrypted connections, through Google’s global endpoint, which may process them in any Google Cloud location, including outside the United States. Every request is checked against your account, and a baby’s records are open only to the people who share that baby. Invite codes, like sessions, are stored only as one-way fingerprints. No system is perfectly secure; if a breach affects your information, we will tell you as the law requires.

11. How long we keep information

• While you have an account, we keep its records so they are there on any iPhone you sign in to.
• Deleting a record. When you delete a moment, list, plan, favorite, milestone, or baby, it disappears from your iPhone and from your caregivers’, and what it held is removed from our server right away. For a baby, that is its name, birth date, hearing answer, born-early weeks, and everything else you entered about it, and its moments, plans, milestones, and invite codes go with it. So that phones that were offline remove the item too, our server keeps only an empty marker: the item’s random ID, the random ID of the baby or account it belonged to, and when it was deleted. For a deleted baby, the server also keeps an entry for each person who belonged to it, you included: their random account ID, their role (owner or caregiver), and when they joined (and left, if they did). Each entry stays until that person deletes their account. Copies in our database backups age out within 7 days (see Backups).
• Deleting your account erases it right away. See Your choices for exactly what goes.
• Backups. Our database has automatic encrypted backups, which Google Cloud keeps for up to 7 days. Deleted information can remain in a backup until that backup expires. We use backups only to recover from a failure.
• Request logs. Google Cloud Logging records each request to our server, from the app or from a web browser opening our web pages: the web address requested, which can include the random ID of a baby or of an install of the app, the result and timing, the IP address, and the app and iOS version, or the browser and system version, the request came from. Our server adds one line per request with the route, result, and timing, without IDs, records, or tokens. We use these logs to keep the service running and secure. Google Cloud Logging keeps them for its default 30 days, in Google’s global log storage, which isn’t limited to the United States. To limit abuse, the server also counts recent requests per IP address in memory only.
• Analytics. PostHog keeps analytics events, including the IP address they came from and the approximate location estimated from it, for 1 year on our current plan, then deletes them. They stay linked to your account ID for that time, even after you delete your account; email us and we’ll delete them sooner.
• Ask Tiny Talk and Tiny Talk Plus. Our server never keeps your messages or the replies. Message counts and costs stay with the subscriber’s account, and subscription records with the account that bought them, until that account is deleted.
• Support email is kept as long as we need it to help you.

12. Your choices

• Edit or delete your baby’s profile and any moment, list, or plan in the app.
• Sign out (Profile → Account → Sign out) ends your session and removes your records from that iPhone. They stay in your account, ready when you sign in again.
• Your devices (Profile → Your devices) lists the devices signed in to your account and lets you sign out any of them except the one you’re using; use Sign out for that one.
• Delete account (Profile → Account → Delete account) deletes, right away and for good: your account and sign-in details, your sessions and installs, your practice, favorites, lists, and your own milestones, your Tiny Talk Plus records and Ask Tiny Talk usage, and every baby only you belong to with all of its records. It also removes Tiny Talk from your Apple ID, or disconnects it from your Google account, and erases the app’s records on your iPhone. It doesn’t cancel a Tiny Talk Plus subscription; cancel that with Apple (see Ask Tiny Talk and Tiny Talk Plus). Analytics already sent to PostHog aren’t part of this; they expire as described in How long we keep information, or sooner if you ask us. If you share a baby, that baby and its records stay with the other caregivers and pass to whoever joined first; the moments you logged stay with the baby without your name. A random account ID, with no name or email, remains on those moments and on the record that you left the baby, so the other caregivers’ phones update.
• Install ID. The app keeps its random install ID in this iPhone’s Keychain after sign-out, account deletion, and reinstall, so it can recognize the same device. Deleting your account removes the server’s copy and its link to that account.
• Ask us. To get a copy of your information, correct it, or delete it if you can’t use the app, email support@scooplabs.ai from the address on your account. We’ll confirm the request comes from you before we act on it, and we won’t treat you differently for asking. Depending on where you live, you may have other privacy rights under the law; we will honor them.

13. Children

Tiny Talk is for parents and other adult caregivers. It isn’t directed to children, and you must be 18 or older to create an account. The information about your baby comes from you, the parent or caregiver, and we use it only to provide the app to you and the caregivers you choose. We don’t knowingly collect information directly from children under 13. If you think a child has given us information, email us and we will delete it.

14. United States only

Tiny Talk is offered only in the United States. Our server, database, database backups, and analytics are in the United States. Ask Tiny Talk messages may be processed outside the United States (see Where your information is kept). Google Cloud’s request logs (see How long we keep information) are kept in Google’s global log storage, which may be outside the United States.

15. Changes to this policy

If we change this policy, we will post the new version on this page and update the date at the top.

16. Contact